FAQs

I did not receive my order confirmation email?

Please check your spam or junk folder to find your order confirmation email. To avoid this issue in the future, please consider adding our email address to your address book.

When is my order going to ship?

Most orders are shipped the same day or within 48 hours.

My transaction was declined, but my card was charged?

When a transaction declines, your bank still puts a temporary hold on the account. Depending on your bank, this temporary hold will drop off within 24-48 hours.

How long will it take to receive my order?

That depends on how close or far you live from Houston, Texas. The closer you live to us, the faster you will receive your items. With that said, USPS usually takes 3-5 business days to deliver a package. Customers in Texas can expect to receive their items within 1-3 business days.

Is your shipping discreet?

Yes. All packages are sent in a poly bag or USPS priority mail. The person delivering the mail does NOT know what’s inside.